PAYMENTS. THE RIGHT OF WITHDRAWAL.

• The Association does not charge any commission for payments made online. To verify any fees related to the payment, the User must consult the conditions of the banking institution with which he/she holds the account from which he/she wishes to make the payment.
• Payment of e-tickets shall be made via the payment service provider NETOPIA, using one of the bank cards specified on the online payment platform (VISA or MASTERCARD).

• As a data controller, the Association has chosen to work with a payment service provider that offers sufficient guarantees for the implementation of appropriate technical and organizational measures so that the security of the data provided complies with the requirements of the relevant legislation. However, the Association does not have access to the content of the confidential data exchanged between the User and the payment service provider, so the Association is not responsible for the provision and quality of the service.
• Users can exercise their right of withdrawal in respect of tickets purchased online within 14 days from the date of purchase. If they wish to exercise their right of withdrawal, Users must communicate their withdrawal decision to the following e-mail address: endorestosummit@gmail.com, indicating a bank account to which the ticket price should be transferred. Following the transmission of this decision, the Association will cancel the ticket issued and refund the price of the ticket purchased via the Website within 14 days of receipt of the withdrawal decision.
• Users who purchase tickets as legal entities do not have the right of withdrawal as set out in previous point.
• Users who purchase tickets less than 20 days prior to the start date of the Endo Resto Summit 2026 event expressly consent to the provision of services starting from the time of the purchase, namely within the withdrawal period (ordering of menus, preparation of personalized materials for the participant, etc.).  As the Association uses the price of the ticket for the provision of the services ordered, exercising the right of withdrawal less than 20 days prior to the Event does not entitle the User to a refund of the value of the purchased ticket. This provision is also displayed to purchasers before they proceed to purchase tickets.

If Endo Resto Summit 2026 Event is cancelled, the Association will take all necessary steps to refund the price of tickets purchased to all purchasers.